Dashboard

As a Children's Aid Society within the province of Ontario, we are committed to transparent reporting on our performance relative to who we serve and our strategic engagement. This said, we’re pleased to publish our Dashboard summarizing the key indicators.

Number of Cases by Department

DepartmentQ1Q2Legend
Intake 60 82 A
Investigation 97 121 B
Ongoing  280  275 C
Children in Care – 18 years and under 83 58 D
Continued Care and Support for Youth 18 to 20 years old 58 55 E
Continued Care and Support for Youth 21 and older 28 25 F
Court Files 36 40 G
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Worker Average Case Load

DepartmentQ1Q2Legend
Intake 7 11.7 A
Assessment 7.8 8.8 B
Ongoing  11.3  12.1 C
Permanency 20 17.9 D

Caseload Range

DepartmentRange
Assessment 10-16
Ongoing  14-18
Permanency 17-23
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Strategic Plan

  • Maximize child and youth potential
  • Encourage strong, unconditional relationships
  • Be strong healthy organization that demonstrates positive impact
  • Partner to strengthen services and supports

Q1

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Fair

Q2

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Good

Koala Usage

Usage TypeQ1Q2
Investigations 0 2
Youth Meetings 3 6
Family Meetings  2  5
Administration 6 9

Complaints

Usage TypeQ1Q2
Written Complaints 2 3
Internal Review Panel 0 1
Child and Family Service Review Board  0  3
Provincial Advocate for Children and Youth 1 0

Expenditures VS Budget

Usage TypeQ1Q2
Expenditures $4,848,254 $10,223,868
Projected Budget $4,844,321 $10,448,282
Budget  $21,063,355  $21,063,355
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Health and Safety

CategoryQ1Q2
Safety Planning 4 4
Code Black 0 0
Code White  1  1
Work Place Injury 2 0
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Human Resources

CategoryQ1Q2
Arbitration 0 1
Mediation 0 1
Grievances  1  2
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Children Placement

Usage TypePercentageLegend
Family Base Care 43%  
Independent Living 41%  
Customary Care  2%  
Outside Paid Resources 1%  
Kin Service 2%  
Other 11%  
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Service Compliance

Foster Care Licensing

2017

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Good

2018

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Good

Crown Ward Review

2017

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Good

2018

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Good

Indigenous Commitment

2017

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Fair

2018

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Fair

Board of Directors

Administrative Committee

Q1

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Good

Q2

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Good

Quality Assurance

Q1

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Good

Q2

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Good

Governance

Q1

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Good

Q2

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Good